Privacy Policy

Privacy Policy

Protecting your confidential data is important for our company “Smart Umbrella”. Therefore we have prepared a Confidentiality Declaration, which covers our relevant policy, namely the way we collect, use, disclose, transmit and store your data. Take some time to become familiar with our confidentiality practices and let us know if you have any questions.

Management and protection of the personal data of company’s clients are subject to the provisions of existing legislation on protection of data of a personal nature, the decisions of the competent authority, and the following terms and conditions.

Disclosure of personal data

“Smart Umbrella” uses high ethical standards and respects the protection of your confidential data. Apart from the notifications required by law in any relevant jurisdiction, we will not disclose your personal data to third persons, without your consent. However, we reserve the right to disclose your personal information to our staff of our Company, who have access to this information with our permission and who must be aware of or have access to this information in order to carry out our services provided to you and to your benefit. Please read the following for further information.

“Smart Umbrella” will keep on file and process any personal data of users of the company coming to its knowledge, taking all necessary measures to safeguard the confidentiality of this information. This data is never communicated to third parties, unless this is required to perform our services to you.

We collect the personal data you give us voluntarily while using our services provided by “Smart Umbrella”.

The data will be processed by “Smart Umbrella” (in the above broad sense) will take place for communication, information, and for the implementation of our services for this purpose the client gives his / her consent, which is presumed to exist once he / she enters our services. This consent also applies to any processing of the client’s data and by associated companies with the “Smart Umbrella”.  If no instruction is received to the contrary, “SMART UMBRELLA” may use the clients’ personal data also for purposes of advertising, promotion and distance marketing of its services, as well as those of associated companies with the company.

How long we keep your data

It is our policy to only retain client information for as long as is necessary for the purpose for which it was originally obtained, in alignment with the Data Minimisation and Storage Limitation principles. Υour data will be retained for a minimum of a five years period, after the termination of the customer relationship. Additionally, we align the retention of your information with potential differentiations arising from the exercising of your data privacy rights. However, in some cases some personal information may be retained beyond that time period due to potential legal obligations, legitimate interest purposes, etc.

Your data privacy rights

At any point while we are maintaining or processing your data, you have the following rights and can submit a relevant request via email at  :

  • Right of access – you have the right to access the personal data that we hold about you
  • Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete
  • Right to erasure – you can ask for the data we hold about you to be erased from our records and we are obliged to satisfy such request in certain circumstances
  • Right to restriction on processing – you have the right to request to restrict the processing of your personal information and we are obliged to satisfy such request when certain conditions apply
  • Right to data portability – you have the right to have the data we hold about you transferred to another company
  • Right to object – you have the right to object to particular processing activities, under certain conditions
  • Right to withdraw consent – where the legal basis for processing your data, you have the right to withdraw your consent at any time through our dedicated consent management portal integrated via email at, without affecting the lawfulness of processing based on such consent before the withdrawal.

We will assess your request and reply to you regarding the progress and outcome of the request (granting of request, partial granting of request, rejection of request), as soon as possible and in any case in no longer than one month of the request’s submission. In the event that SMART UMBRELLA refuses your request regarding the aforementioned Data Privacy Rights, we will provide you with a reason as to why.

We reserve the right to reject requests that are unreasonably repetitive, require disproportionate technical efforts or have disproportionate technical consequences, risk the privacy of others, or would be extremely impractical.

Updating your personal information

Except for exceptional circumstances, you may review, update or delete certain personal information by email at

You can obtain a copy of your personal information by email at For your protection, you will be required to provide proof of your identity to obtain such copies. You should include adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request

Changes to our Privacy Policy

We will review and keep up-to-date this Protection Policy in order to comply with legal and regulatory requirements while providing optimal protection for your personal information. Any updates will be communicated to you via the current web site.

Innovation & Development


Smart Umbrella – Innovation & Development

Mon-Fri : 09:00 – 17:00
Address : Str. Napoleontos Zerva 10, 54640, Thessaloniki, Greece
Phone : 0030 2310 222856